Contact info for Addressing Billing Questions

Happy call center operatorsIf you have any questions or concerns with your bill, please e-mail or call the Patient Accounting Representative that handles your specific insurance carrier. We are here to help make this process easier for you, please don’t hesitate to contact us.

Blue Cross Blue Shield: CNY, ROC, and WNY, Empire BCBS, and Federal BCBS:
Diane Wadsworth  
dwadsworth@cnyfertility.com

315-701-1660 ext.3740

 


Cigna, MVP, GHI (Emblem Health), Blue Cross Blue Shield Northeastern, Healthnow, and RMSCO:
Cheryl Davison
cdavison@cnyfertility.com
315-701-1660 ext.3076
United Health Care, Pomco, and The Empire Plan:
Kim Egenhofer       
kegenhofer@cnyfertility.com

315-701-1660 ext.3074


Aetna, CDPHP, Tricare, and all other insurance carriers not listed above:
Michelle Shaw
mshaw@cnyfertility.com

315-671-5743


Clients with a balance that have no insurance:
Cheryl Davison
cdavison@cnyfertility.com
315-701-1660 ext.3076


Embryo and Sperm Storage:
Chelsea Abbott
cabbott@cnyfertility.com
315.701.1660 ext. 4841


Accounts in Collection:
Michelle Shaw
mshaw@cnyfertility.com
315-671-5743

 

If you have questions or comments relating to this post, please contact our office.

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