Dear valued clients:
CNY Fertility is excited to introduce CNY Global Connect! This new program will provide you with access to a member of our clinical team 24 hours a day, 7 days a week. We understand how challenging it can be to reach us during our regular business hours when you too are conducting your business. For our clients around the world, you will now be able to reach us without the concern of different time zones.
This is not “emergency only” access, you may contact us with any of your needs and we will be there for you whenever you need us, whenever it is convenient for you! If your menstrual cycle starts at 2am, call us, we will take care of setting up your appointment. If you have questions regarding any part of your treatment, call us, we are here to assist you! If you need emotional support, please call us, 24/7, we are here for you! You may also message the nursing team through your patient portal and one of our Global Connect team members will provide an immediate response to your needs.
We will observe the holidays of Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day and New Years Day. During this time we will have a member of our team on call for any of your urgent needs.
We hope that by providing this extended availability to you that it will remove some of the stress of being able to reach us whenever it is convenient for you! Our mission is to provide you with access to a clinical team member any time of day with any of your needs!
CNY Global Connect